Refund policy
A. Cancellation Policy
Introduction
Consumers have a right of withdrawal under the following conditions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor independent professional activities:
Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Jaeger Fishing AG, Hohlstrasse 176, 8004 Zurich, Switzerland, Tel.: +4176576229, E-Mail: info@jaeger-fishing.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for the supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive the notification of your withdrawal from this contract. We will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged fees for such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.
You must send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal does not apply to consumers who, at the time of concluding the contract, are not members of a member state of the European Union and whose sole residence and delivery address at the time of concluding the contract are outside the European Union.
General Notes
1) Please avoid damage and contamination of the goods. Please return the goods in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
2) Please do not send the goods back to us postage due.
3) Please note that the above points 1-2 are not prerequisites for the effective exercise of the right of withdrawal.
B. Withdrawal Form
If you want to withdraw from the contract, please fill out this form and send it back.
To
Jaeger Fishing AG
Hohlstrasse 176
8004 Zurich
Switzerland
E-Mail: info@jaeger-fishing.com
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if this form is notified on paper)
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Date
(*) Delete as appropriate
